Privacy Policy

Privacy Policy

Introduction

Welcome to https://green-vietnam-kratom.kratom-planet.com (hereafter referred to as “Green Vietnam Kratom,” “we,” or “our”). We are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms owned or operated by Green Vietnam Kratom. It is important to emphasize that this policy does not extend to third-party websites, apps, or services linked from our platform, as these have their own privacy notices and are not under our direct control.

Processing Activities

This Privacy Policy becomes applicable when you engage in any of the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting websites associated with this Privacy Statement.
  3. Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, like your name, username, email address, and password.
  2. Payment Information: Data related to transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial records or details associated with your account, including bank account information (if used for direct payments).
  4. Purchase Information: Details about products you’ve purchased, including quantities, dates, and order numbers.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, operating system versions, and advertising IDs.
  6. Location Data: Geographic information provided by your device when you interact with our services.
  7. Feedback: Comments, reviews, and responses you share with us regarding our products or services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Information: Details about products you browse or purchase, including product categories, specifications, and preferences.

We obtain this data through direct user input, automated collection tools (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

Green Vietnam Kratom uses cookies to enhance your experience and improve our services. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These ensure basic functionalities, such as allowing you to log in and access secure areas of our site.
  2. Preference: Cookies store user preferences to remember settings for future visits.
  3. Analytics: They help us analyze website traffic, track usage patterns, and gather insights for service enhancements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or when data becomes unnecessary, we delete or anonymize the information securely. Data retention periods may vary depending on legal requirements, tax obligations, and business needs.

Security Measures

Green Vietnam Kratom implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engagement of secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and platforms do not intentionally collect personal data from minors, and we ask that parents or guardians supervise their children’s online activities. If we learn that a child has provided us with personal information, we take steps to delete such data.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your data for specific purposes.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or to file appeals/complaints regarding data handling, please contact our Privacy Team using the details provided below. We will respond to your requests in a timely manner, adhering to applicable laws and regulations.

Changes to Policy

Green Vietnam Kratom reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any queries, unsubscribe requests, or data-related inquiries, please reach out to our Privacy Team:

We value your trust in protecting your privacy and are committed to maintaining transparent practices.